Transfers:
Flat rates are for transfers. A transfer is a one way service to/from an airport location without stops along the way. Additional stops will be calculated at a rate of $20.00 (sedan) and $30.00 (SUV) per stop provided they are in the logical path of the trip. Stops outside of the logical progression of the trip will automatically convert the trip to an hourly charge subject to a two hour minimum. An 18% percent gratuity is added to all sedan services. A 20% percent gratuity is added to services for all other vehicles. Airport Arrivals:
We monitor your flight arrival and your chauffeur will meet you at the predetermined location mentioned on your confirmation. If your flight is canceled or you have been moved to a different flight then the one we are tracking, you must contact us as soon as possible to avoid 'No Show' fees. Please note that multiple delays/ cancelations to original reservation will be subject to an additional charge of $60.00. If your last minute flight change conflicts with our existing schedule, we have the right to cancel your reservation.
Early/Late Fee:
Service between the hours of 12:00 AM and 4:30 AM will cost an additional $10.00. Methods of Payment:
Allegro Town Car accepts Master Card, Visa, Discover and American Express.No Show Policy:If for any reason you cannot locate your chauffeur, you must contact our office immediately. Should a passenger leave a pickup location via any other means without notifying our office, the full charge for the trip (including gratuity) will be charged.
Waiting Time:
After a 10 minute grace period, additional charges will be calculated that are subject to the hourly rate that are billed in 15 minute increments ($60.00 per hour for sedan and & $75.00 per hour for large vehicles). These charges do not apply to airport arrivals unless there is excessive waiting time caused by lost luggage, etc.
Airport waiting:
After 30 minutes (domestic) and 45 minutes (international) courtesy grace period from the last updated flight arrival time, wait time will be billed in 30 minute increments and thereafter.
Cancellations:
Round trips must be canceled as two separate reservations. A cancellation fee is equal to 30% of the trip cost. A 20% service charge will also be charged for any cancellations 12 hours before the scheduled pick-up time. Cancellation within 12 hours of the scheduled pick-up time will result in a full charge equal to the cost of the trip plus the 20% service fee.
Deposits:
A $100.00 non-refundable deposit is required for all limousine services weddings, nights out, proms*, etc. The remaining balance is due two weeks prior to the reservation. Deposits on cancellations can be applied to future reservations. Airport service does not require a deposit.
Food and Beverages:
Absolutely no food or beverages are allowed (except stretch limos and party buses)
Pets and Animals:
Please note our company does not allow any pets or animals.
Damages to Vehicles/Cleaning Fee:
Incurred by the renter and/or party of the renter – including but not limited to alcohol spillage/food/trash/ vomit ($200.00 fee), broken glass and/or replacement ($50.00 fee), upholstery rips or replacement ($550.00-$2000.00 fee) or any interior or exterior damage caused by the renter or party of the renter.